Privacy & Information Use

bee99 Privacy & Data Policy
How your information is handled

Learn what personal information bee99 may collect, how it can be used, how long it may be retained, and the safeguards applied across the platform.

Policy updated: January 2026
Protected connection

Our privacy principles

Personal information is not sold

Sharing is limited to necessary situations

Data is protected with security controls

Use is limited to stated purposes

Information We Collect

Review the categories of information that may be provided by you or generated while using bee99.

Protection & Security

Technical and organisational safeguards are used to reduce risks to stored and transmitted information.

Control Over Your Data

You may request access, correction, deletion, restriction, or other available privacy actions.

Cookies & Browser Data

See why cookies are used, which types may be present, and how browser settings can affect them.


Important: This policy describes how bee99 handles personal information across its website and related services. Use of the platform is subject to the terms described here.

Scope of this privacy policy

When you provide information to bee99, it is used to operate and support your account and related services. This policy explains the responsibilities and practices that apply to that information.

It covers the categories of data collected, the purposes for processing it, retention periods, sharing situations, cookie use, security measures, and the privacy choices available to users.

The purpose is to give users a clear view of how personal information is managed throughout their relationship with bee99.

Categories of information collected

Information may come directly from details you submit or may be generated automatically when you access and use bee99 services.

Details you may provide:

  • Full name & date of birth for identity and age checks
  • Registered mobile number & email address
  • National ID or passport details where KYC verification is required
  • Mobile Banking/Nagad number or bank details used for transactions
  • Residential address & postcode where requested

Information generated during use:

  • IP address, device identifiers & connection details
  • Browser, operating system & technical environment
  • Game and platform activity records, including access times
  • Deposit, withdrawal & transaction records
  • Cookie identifiers & session information

Data category summary:

Information category Why it may be used Typical retention
Identity details Verification and account checks While the account remains active
Contact details Account messages and support While the account remains active
Payment records Transaction processing 5 years where legally required
Technical logs Security monitoring and service improvement 90 days
Cookie information Session operation and preferences Session or up to 1 year

Purposes for using your information

bee99 uses personal information for specific operational, security, support, compliance, and service-related purposes.

  • To open, verify, maintain, and manage user accounts
  • To process deposits, withdrawals, and related payment activity
  • To complete KYC and anti-money-laundering checks where required
  • To provide customer service and resolve account issues
  • To send eligible promotional communications where consent applies
  • To identify suspicious, fraudulent, or prohibited activity
  • To maintain, troubleshoot, and improve platform performance
  • To meet applicable legal and regulatory requirements
Key point: bee99 does not sell personal information to advertisers or unrelated third parties.

Storage, protection, and retention

bee99 states that user information is stored on protected infrastructure and managed with access, monitoring, backup, and security controls.

  • Stored information is protected with AES-256 encryption
  • SSL/TLS is used for information transmitted over supported connections
  • Backups and recovery procedures are reviewed routinely
  • Access to sensitive data is restricted to authorised personnel
  • Security controls and procedures are reviewed on a regular basis

After an account is closed, information may remain stored only for the period required by applicable legal or operational obligations before deletion.

When information may be shared

Personal information is not shared without a relevant purpose. Limited disclosure may occur when a service, verification process, payment, legal request, or platform operation requires it.

  • Payment services: Only the information needed to process transactions may be provided to Mobile Banking, Nagad, or other payment service providers.
  • Identity verification services: Necessary information may be provided to authorised KYC or verification providers.
  • Authorities: Information may be disclosed where a valid legal request, court order, or investigation requires it.
  • Game and platform providers: Only the information reasonably required to deliver or operate supported services may be shared.

Where third parties receive information, bee99 expects them to handle it under applicable data protection and contractual requirements.

Cookies, sessions & similar technologies

Cookies are small browser files that help operate sessions, remember settings, measure site usage, and support selected platform functions.

  • Required cookies: Used for essential functions such as account sessions and security.
  • Preference cookies: Used to remember selected language, display, or account preferences.
  • Analytics cookies: Used to understand platform usage and improve performance.
  • Marketing cookies: Used for relevant promotional measurement or advertising where applicable and where opt-out options are available.

Browser settings can be used to limit or disable cookies. Turning off essential cookies may prevent certain account or site functions from working as intended.

Your privacy rights and requests

Depending on the applicable rules and circumstances, users may have several rights relating to personal information held by bee99.

Access your information

You may request a copy or summary of personal data associated with your account.

Correct inaccurate information

You may ask for inaccurate or outdated personal details to be updated.

Request deletion

You may ask for eligible personal information to be erased where legal retention duties do not prevent it.

Object to certain uses

You may raise an objection where your information is being used for a purpose you believe should not apply.

Request a portable copy

You may ask for eligible information in a commonly readable format.

Request processing limits

In certain situations, you may ask for processing of specific information to be limited.

To make a privacy request, contact bee99 support. Requests are intended to be reviewed and answered within 30 days where applicable.

Privacy protection for minors

bee99 is intended only for users aged 18+ and states that it does not knowingly collect personal information from people below the minimum age.

  • People under 18 are not permitted to register an account.
  • Information known to relate to minors is not intended to be retained.
  • Age or identity documents may be requested when verification is necessary.
  • Information identified as belonging to a minor may be removed or restricted promptly.

How bee99 protects account data

Security measures are used to reduce unauthorised access, loss, misuse, and other risks affecting personal or account information.

  • 256-bit SSL/TLS protection for supported data transfers
  • Two-Factor Authentication (2FA) may be available for account security
  • Network protections including firewall and DDoS controls
  • Periodic technical security and penetration reviews
  • Monitoring for unusual or suspicious login activity
  • Role-based access limits for staff handling sensitive information

If a security incident affects user information, bee99 states that affected users will be informed within 72 hours where applicable and appropriate corrective action will be taken.

External providers and third-party links

Some bee99 functions depend on third-party game, payment, verification, or technical providers. Those services may maintain separate privacy notices and processing practices.

  • For details about an external provider's privacy practices, review or request the policy published by that provider.
  • bee99 cannot control every independent use of information by third-party services.
  • Partners may be subject to review before they are used for supported services.
  • Data Protection Agreements (DPA) may be used to define privacy and security responsibilities with partners.

Updates to this policy

This privacy policy may be revised when services, legal requirements, security practices, or data handling processes change.

  • Material changes may be communicated by email, account notice, or another available notification method.
  • The current revision date will remain visible near the top of this page.
  • Continued platform use after a revised policy becomes effective may indicate acceptance of the updated terms.
  • Earlier policy versions may be retained for reference where available.

Privacy questions and requests

For questions, complaints, access requests, or other privacy matters, contact bee99 using the support channels shown below. Privacy-related requests may be handled by the relevant data protection team.

  • Email contact: [email protected]
  • Live Chat: Available through the website 24/7
  • Target response period: within 30 days

You may contact the support team whenever you need clarification about how account information is handled or how to exercise an available privacy right.

Privacy reminder: Review this policy whenever you have questions about the collection, use, retention, sharing, or protection of your information at bee99.

Privacy safeguards used across bee99

Privacy depends on clear controls and secure handling — bee99 uses layered measures to support account and data protection.

Information security framework

bee99 states that its information security practices are aligned with ISO 27001 principles and recognised approaches to managing information security risks.

Security review process

Security systems may be reviewed by internal teams or independent cybersecurity specialists to identify areas that need attention.

Account activity monitoring

Unusual account activity may trigger alerts or protective action designed to reduce the risk of unauthorised access.

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Use bee99 with privacy controls in place bee99

Read the privacy information, manage your account carefully, and use available security settings to help protect your personal data while using bee99.

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